Row Wrapper 2
Sugar Top 2004
Capacity
About
Tenth floor with views of Grandfather Mountain and beyond. Very well appointed condo has tvs in each bedroom as well as the living room, ceiling fans throughout and wifi. Electric fireplace insert in living room. Kitchen has pots and pans, dishes and silverware, small appliances. NO coffee is provided, but we are now stocking units with salt and pepper, and cooking oil. When you stay at Sugar Top, you get parking shuttle service from your car to the building and vice versa. You also get access to the awesome amenities: an indoor pool, whirlpool, sauna, jacuzzi and fitness room. 24 hour gated security and a staffed front desk.
The units only have a 38 gallon water heater , due to space limitations. This only permits a 3-5 minute shower before the heater needs to recycle and reheat. Condos are not air conditioned, but there's usually a good breeze up this high!
Improved wifi in August ‘23!
Features
Amenities
- Satellite / Cable
- Television
- Fireplace
- Internet
- Coffee Maker
- Dishes & Utensils
- Dishwasher
- Kitchen
- Microwave
- Oven
- Refrigerator
- Stove
- Toaster
- jetted tub
Availability
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Map
Reviews
Leave a ReviewLovely view
Recent Guest, Brooksville, FL Unknown
Cajun Stay
Ariel T., Grand Isle, LA United States
We had a lovely time! The condo was very nice and had much of what we needed! As expected, the pillows weren’t the best so bring your own!
The staff was great!! The lady bus driver was the most helpful I’ve ever experienced!! She gave us hot spots to eat, fun places to go, had backups and then wanted to hear all about them. She was the sweetest! The pool and hot tub was great for my son! It was filled with children every night though!
new years stay
Rocky S., CHARLOTTE, NC US
ok but they dont have very many places to eat so better stop and get some groceries because its takes 4 hours mim for door dash
Great stay
Larry P., Saint Petersburg, FL United States
Very restful and enjoyable.
EXCELLENT AS USUAL!
Jon V., Wake Forest, NC United States
As consistent as the snow in December! For 25 years or more we've been coming to Sugar Mountain for work and play, we've yet to have a bad experience.
It was nice
April C., Fort Mill, SC United States
The place was nice. We didn’t have super high expectations though. If you plan on sitting together at the table to eat, and you have more than 3 people, forget it. There’s only three chairs at the table and really nowhere else to sit for eating unless you wanted to sit in the living room. So for a family of four that was quite frustrating. The second bedroom, with two twin beds, was perfect for our kids. It was nice that each of them had their own bed. And their beds were comfortable. I know because I had to sleep with my son since the master bed was SO hard. The master bed was like a rock. There’s no box spring so expect a super stiff mattress, but you might like that. I just didn’t. Other than those two things, I really liked the place. The close proximity to skiing was great, the amenities in the building were great, the place was fairly clean (just don’t look under the twin beds), and there was plenty of room. The view is spectacular!!! Absolutely breathtaking. I saw some people complained about the parking and needing to shuttle up, but that really was no big deal. The shuttle was always there in under 5 min to get you to take you to your car or bring you back up. Most times we didn’t have to wait at all because it was already there waiting to transport people. I honestly don’t know if we’d pick this particular condo again or not, because of how hard the bed was, and we couldn’t sit and eat together. Those are two biggies for us. But if you like a stiff mattress, and you don’t care about sitting together (or have less than 4 people), it’s a great place.
Greatly Disappointed
Terri B., Lexington, SC United States
While the condominium building as a whole was very nice with great amenities, the individual room we stayed in was a HUGE DISAPPOINTMENT! The furniture was cheap and extremely dated, the linens were just plain sad! The pillows and blankets were not fit for a dog kennel, and what little bit of renovation that existed was clearly done by an inexperienced person, down to and including the mismatched and rotten base trim. The cherry on top was while having to endure the "mattresses" in the MBR, half of the channels were in Spanish. Our daughter stayed in a different unit for the same amount of money, but hers was like a 5 Star room compared to ours. HORRIBLE UNIT! Spend some money on furniture, linens and get a professional to fix it up!
Good and Bad
Recent Guest, LaGrange, GA United States
To start, we absolutely love staying at SugarTop. We love the amenities and the views. The best things about this particular unit are the recliners and the TV in the den. I feel hesitant to tell you about the bad because this is a new owner. But I do feel I need to say these things so the owner knows what to improve. The beds are extremely uncomfortable. The mattresses are hard as a rock. The sofa in the den is actually a futon and also is uncomfortable to sit on. The bathrooms and bedrooms do need to be updated as well. The worst thing we found was that the dining room chairs are very unstable. My 14-year-old son sat in one that completely collapsed forcing us to the ER for stitches on his finger. Hopefully this new owner is in the process of updating all of these things. So please take my review with a grain of salt.
Manager's Response
That's an incredibly kind way to give constructive criticism. Thank you, and your suggestions have been and/or will be put into action. I hope you'll stay with us again and give the opportunity to make your next stay a better one.
Cody
Refreshing getaway!
Kimberly W., Hillsborough, NC United States
Clean condo with wonderful view of grandfather mountain (look closely and you'll see the swinging bridge)! Condo is conveniently located to several attractions yet far enough away to enjoy all the peace and serenity sugar mountain has to offer. We love staying at sugar top and can't wait for our next visit!
Refreshing getaway!
Kim W., Hillsborough, NC United States
Clean condo with wonderful view of grandfather mountain (look closely and you'll see the swinging bridge)! Condo is conveniently located to several attractions yet far enough away to enjoy all the peace and serenity sugar mountain has to offer. We love staying at sugar top and can't wait for our next visit!
Very good.
Recent Guest, Fairmont, NC United States
The was great and the room was clean.
Clean and Peaceful Getaway
Elaine M., Bladenboro, NC US
This unit was just as described. It was found to be very clean and had a nice fresh smell. We enjoyed our stay and the view could not be beat.
Clean and Peaceful Getaway
Matresa Elaine M., Bladenboro, NC US
This unit was just as described. It was found to be very clean and had a nice fresh smell. We enjoyed our stay and the view could not be beat.
Great place for the price
allison m., deland, FL United States
great views, clean condo
Manager's Response
Thank you so much for taking the time to review! We hope you'll stay with us again.
Great place for the price
Allison M., Deland, FL United States
great views, clean condo
Manager's Response
Thank you so much for taking the time to review! We hope you'll stay with us again.
Great place for the price
Recent Guest, Deland, FL United States
great views, clean condo
Manager's Response
Thank you so much for taking the time to review! We hope you'll stay with us again.
Good, but not great
Recent Guest, Cary, NC United States
The unit was clean and the view was great. Our main complaint was that a simple maintenance item we requested (fixing fan and light in the living room) was not done for several days we stayed in the unit. No follow up at all from Sugar Mountain Lodging. We called a couple of times and then gave up. Also, the living room needs another small sofa or a couch.
Manager's Response
I'm sorry that you thought we didn't do anything about the fan. A work order was made immediately. Maintenance had to order a new remote control for the fan, but they did find that it could have been operated manually as well. There are 320 units in the building and when at full capacity it can take a bit longer to get to the work orders. I'm glad to hear that the rest of your stay was good and hope you'll try us again in the future!
Social Distancing Vacation
Alice C., Oak Island, NC United States
Everyone could not have been nicer...Condo was clean and quiet..View of Grandfather Mountain was was warm though, and wished there was AC..
Manager's Response
Thanks, Alice! You've been so nice to work with. It was a bit hotter than usual during your time with us. I hope you'll come back again sometime!
Cody
Sugartop 2004
Recent Guest, Hillsborough, NC United States
Impeccable condo with gorgeous views.
Manager's Response
Thank you so very much, Kim
Sugartop 2004
Kim W., Hillsborough, NC United States
Impeccable condo with gorgeous views.
Manager's Response
Thank you so very much, Kim
Sugartop 2004
Kimberly W., Hillsborough, NC United States
Impeccable condo with gorgeous views.
Manager's Response
Thank you so very much, Kim
Loved it!!!
Recent Guest, Albemarle, NC United States
Amazing. We went at perfect timing to see the snow and the room was perfect for my little family. We will be coming back!
Manager's Response
Thank you, thank you, thank you!! I'm so happy to hear you enjoyed your stay so much and we'd love to have you again.
Cody
Great Gem on Sugar Mountain
Recent Guest, Willow Springs, NC United States
I really enjoyed my stay at Sugar Mountain Lodge. Room was very clean and had everything we needed for my family for our ski trip to Sugar Mountain. They view is amazing and located mins to Sugar Mountain ski resort. Defiantly will stay here again next time I am in the area.
Manager's Response
Thank you SO MUCH, Jose and family. We appreciate your kind review and that you took good care of the property, too. We welcome you back anytime!
Cody
Love Sugar Mountain
Recent Guest, Lutz, FL United States
It had been four years since we visited and we enjoyed our rental and the condominium building. Boys snowboarded, we enjoyed Bellas dinners (prepare to wait in high season). All the employees are super nice and its a beautiful lobby just to hang out and talk to people or just read quietly. I must say our particular unit did not have a hairdryer or even a spatula :-( we flipped eggs around with a fork
Manager's Response
Thanks so much for the awesome review!! I'm sorry to hear about the lack of a hair dryer and spatula. Sometimes a renter will melt something and throw it out instead of reporting it. I'll get a replacement up there immediately, and send up one of the hair dryers I keep at the office. Next time, just give me a yell if there's something you need and I'll hook you up!
Cody
Very comfortable stay. Lots of room for family and a beautiful view. Management team very friendly and helpful.
Manager's Response
Thank you so much, Denise! It was great working with you.