Sugar Top 2017

We enjoyed the location. The view is gorgeous. We will be back to this unit. Wish we had known to pick up our packet before getting to the building.

The property was wonderful. Clean, spacious, comfortable. The washer and dryer were a perk I failed to notice on the description. Beautifully decorated. Beautiful view of slopes from 10th floor balcony. Appliances were nice - a crock pot would be a nice addition as well as a more complete set of cookware. Ceiling fans were a nice addition although we could not get the one in the second bedroom to work but there was
A floor fan provided. Some of the lamps did not seem to work although we did figure out some were controlled by wall switches. Sheets provided for fold out couch were two full flats while the correct size would have been queen. Furnishings were very nice. Elevators were fast. Staff in building and shuttle service were great. Pool, hot tub, and workout room were a definite plus. Electric fireplace in condo and gas fireplace in building lobby were very nice. Really can’t say enough good things about the condo and Sugar Top Condos as a whole. We love to take new skiers to Sugar Mtn., NC for their learning experience. Can hardly wait for my next annual trip to the area to hopefully stay in exactly the same unit. I will highly recommend this location to friends and family. Also, it was a great value for the limited expense for the stay.

Manager's Response

The condo was amazing, the views were so worth it!!! I will stay again!! minor slow plumbing and drains don't drain well in the bathroom, but other than that ... amazing!

Manager's Response

very much satisfied. enjoyed beautiful panoramic scenic views especially sunrise & sunset time from unit as well as property common areas.

Manager's Response

We loved our stay at Sugar Too Mountain Resort. Being on the 10th floor with such an awesome view was amazing. The condo was clean and very quiet, and the furnishings were very comfortable. We look forward to another stay in condo 2017 at Sugar Top Resort in Banner Elk, NC

Manager's Response

Good visit.

Couldn't get the tv in the living room to turn on.

The condo was comfortable and beautiful, perfect for our group of one adult and two kids. We had an amazing view of the Sugar Mtn ski slopes, and an awesome balcony to relax on (but the wind is plentiful up high, so be prepared with layers and heavy items). Minor complaints, which some we knew in advance: be prepared to wait on elevators (worth it for 10th floor) and the shuttle (really nice drivers, but its not every 10 min, they are alerted to which lots to pick up at, but they are constantly ferrying groups, so it might be longer waits... DO NOT walk up the hill! Its dangerous and exhausting), and last is that we must have had a tiny water heater for the unit, but you barely got one hot shower before water ran out, which was frustrating when 3 people want ti clean off from the pool/hot tub... Otherwise, there was so much to do around the area! We had a great time and really lucked out with opportunities to do the Mile High Swing Bridge, ice skating, and Wilderness Run Alpine Coaster, when there were so many restrictions for covid and full reservations, we lucked out with last min spots. I’d def recommend scheduling in advance to enjoy your time in the area, and give yourself plenty of time for transit.

First, the service with Sugar Mountain Lodging was excellent! Cody was super friendly & quick replying to emails! The view of the mtn was gorgeous. Updated kitchen and floors. The King bed is actually 2 twins pushed together. Only suggestion would be to check on the lights.

Rental was clean and accommodating with the most gorgeous sunsets you've ever witnessed!

Manager's Response

Rental was clean and accommodating with the most gorgeous sunsets you've ever witnessed!

Manager's Response

Room wasn't dusted in a while and some of the lights weren't working properly. Over all not a bad place to stay.

We've stayed at Sugar Top many times over the last 5 or 6 years. It's always been nice. The condos have always been clean. The pictures of the condos are very accurate. Some units are more dated than others. They are owned by individuals and some have remodeled while others have not. Just look at the pictures before booking if this is a concern. There is no AC in any of these units, but we've never missed it. The temperature up there is so much cooler in the summer than where we're coming from that we just open a couple of windows and enjoy the breeze. Our group has made this a once or twice a year get away. We will definitely be back.

View is incredible. Loved all amenities.
But the mattress and pillows were horrible. I highly recommend the owner to change it, if they wanted guests to return to this place.
Appreciate couple of coffee packs for guests. This place has no restaurant and makes it tricky to get coffee unless you drive for a mile.

Condo was fine. Parking was tough with shuttle service, but facilities were good.

Manager's Response