Row Wrapper 2

Sugar Top 2217

3.0000
(2 Reviews)

Capacity

2 Bedrooms
2 Bath
Sleeps 4

Search Availability

About

2nd floor unit facing the Sugar Mountain ski slopes in the winter and providing views of several states all the time! This one has updated appliances, granite counter tops, and flatscreen tvs in the living room and both bedrooms. The master bedroom has a queen sized bed, the guest room has a king.
The Sugar Top resort is 10-story high rise has an indoor pool, whirlpool, sauna, and fitness room. On-site 24 hour security, rubbish chutes, and free local phone service.
Sugar Top condos do not have air conditioning, but there's almost always a good breeze up that high!

Features

Amenities

  • Television
  • Fireplace
  • Internet
  • Coffee Maker
  • Dishes & Utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stove
  • Toaster

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
November 2019
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February 2020
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April 2020
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May 2020
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June 2020
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September 2020
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October 2020
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Map

Reviews

Leave a Review

Very nice and enjoyable.

August 2019
, Raleigh, NC United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Our family had a very nice time. The condo was very clean and the views spectacular. We would stay there again.

Manager's Response

Thanks so much!! That unit is new to the rental program and we think it's going to be very popular. We'd love to have you stay again.

Cody

Mediocre experience

August 2019
, Fatetteville, NC United States

Overall
1
Services from rental manager
2
Cleanliness
3
Location
1
Property condition
3

Confusing check-in sequence, could’ve been explained verbally. Room was arranged oddly with the master bedroom being equipped with a queen bed while the guest bedroom was equipped with a king bed. The queen bed in the master bedroom is an obviously inexpensive, cheaply made mattress so the owner’s fix is to place a mattress topper on it to make it more comfortable. The mattress topper held a significant amount of heat in the bed - to the point of causing my wife and I to sleep on the couch and in the recliner after the first night. In the morning, we discovered that the coffee pot was broken. This wouldn’t be a big issue if we didn’t have to call for a shuttle, get in the car parked at a separate lot, drive 10 minutes down the mountain, order coffee, drive 10 minutes back up the mountain, park the car, call for a shuttle and go back to the room. I hope nothing was left in the car unintentionally - it’s 20 minutes to retrieve it. The room was appropriately stocked for cooking. The room has 2 bedrooms, which leads me to assume that 2 couples could potentially stay. The living room has a couch and a any given time 3 of the 4 people will be sitting together while 1 person is alone in the recliner. Awkward setup if 2 couples are staying. I think overall the building, the room, the amenities and the stay were underwhelming. This building is best viewed from the quaintness of downtown Banner Elk while sitting on the porch enjoying the complimentary breakfast of one of the B&Bs or Inns that Banner Elk offers.

Manager's Response

Thank you SO MUCH for taking the time to review and make suggestions! Each rental property is furnished by the homeowners to their liking and taste. While the bed setup is a bit unusal, it's how they want it. The mattress feedback is much appreciated. I'll contact them in regard to ordering a new one today! The coffee maker issue was tackled immediately by Joan after hearing from you. She came up from home, bought a new coffee maker and arrived at the unit to find that the existing one was not broken at all. It has the option of set-time brewing and I guess it was kind of confusing to use. She left the new coffee maker there anyway in case you needed to use that instead.
The check in process was emailed to you immediately after you booked your stay, but I realize that people don't always recall everything from their confirmation. I'll make a point to try and explain everything better in the future. Most of our Sugar Top renters either are, or become, repeat guests. If you decide you'd like to try it again now that you understand the setup better, we'd be happy to have you stay again. If not, we do handle other properties all over the Sugar Mtn. area. If I can be of any further assistance please reach out.
Cody Hughes